Lotus Notes Help Systems and Bleed Yellow Sametime Community
I've been working on a help system for an application that I'm developing and I must say I find it kinda neat. I've never done a help system before, I generally just write up a user procedures document and post that in the "Using This Database" object along with some "Getting Started" procedures. I got the idea from Kevin Pettitt 's SuperNTF hosted over on OpenNTF. This is a cool product that shows some the better techniques for accomplishing things which you may have never thought of.
While implementing this I ran into a snag. Whenever you click a help button or press F1 it would take you to the correct document and then navigate away from the document to correspond to the "On Open" property in the View Properties for the "Contents" view of the help system. After trying to figure out how to fix it for awhile, I finally broke down and found Kevin on the Bleed Yellow sametime community and asked for some help, which he promptly pointed me in the right direction, Thanks Kevin!.
I think the Bleed Yellow sametime community provided by Lotus911 is a great resource when you hit a roadblock. You can speak with some of the most forward thinkers in the industry which can also lead to interesting discussion on how to do something better or differently. Not to mention if the author for a product you're using is there you can discuss the product or any issues you may be experiencing with the product. Way cool Lotus911.











Comments
Date: 03/02/2008 08:02:05 PM
Name: Kevin Pettitt
Website: http://www.lotusguru.com
Keith, glad to help and thanks for the plug